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    The Voice of the Smart Grid

    We plug utilities into the digital communications network putting the power of information in the customer’s hand.

  • Notifi

    Proactive and interactive customer communications designed specifically for utilities. Two-way SMS, email, and voice.

    ifactor notifi icons

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    Txt REG to (480) 525-5111
    Select an account number between: 100
    & 120. Use authorization code: 0000
    OUT: report an outage
    STAT: check outage status
    HELP: more info
    STOP: to end demo session

  • Storm Center

    Map-based outage communications for utilities — on the web and mobile devices.

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  • iFactor Mobile

    A convenient way for customers to access their account anytime, anywhere.

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  • Web Maps ConnectorTM

    web maps connector iconWeb Maps Connector plugs into the power of the internet to provide your GE Smallworld users with the best high-resolution maps available, while saving you time and money.

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  • StreetLight Outages

    streetlight outages logoStreetLightOutages.com brings map-based outdoor light reporting to your website.

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Information is Power

iFactor Consulting provides advanced self-service solutions that bridge the communications gap between utilities and their customers. We have a proven history of success exclusively within the utility sector, delivering best-of-breed solutions that reduce call center traffic while improving customer service. Click GO to learn more about our high tech, high touch utility solutions.

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Self-service is power