Proactive and interactive customer communications designed specifically for utilities. Two-way SMS, email, and voice.Txt REG to (480) 525-5111Select an account number between: 100
& 120. Use authorization code: 0000OUT: report an outage
STAT: check outage status
HELP: more info
STOP: to end demo session
Map-based outage communications for utilities — on the web and mobile devices.
A convenient way for customers to access their account anytime, anywhere.
Web Maps ConnectorTM
Web Maps Connector plugs into the power of the internet to provide your GE Smallworld users with the best high-resolution maps available, while saving you time and money.
StreetLightOutages.com brings map-based outdoor light reporting to your website.
Information is Power
iFactor Consulting provides advanced self-service solutions that bridge the communications gap between utilities and their customers. We have a proven history of success exclusively within the utility sector, delivering best-of-breed solutions that reduce call center traffic while improving customer service. Click GO to learn more about our high tech, high touch utility solutions.