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Santee Cooper, the state utility of coastal South Carolina, has contracted with iFactor Consulting to provide an upgrade of their existing PowerOn OMS and the incorporation of several iFactor supporting software products.
The project started this winter with the development and integration of iFactor Storm Center and iFactor’s call taking application for PowerOn. Storm Center
is a world-class web-based product designed to provide the public with up to date outage information and reporting tools. Through this portal, the public will be able to view accurate outage information with the appropriate details for public consumption. Customers will also be able to report outages and view restoration information.
Included in the first phase of the project is the incorporation of the web-based call taking application for PowerOn. The call taking application integrates directly into the PowerOn OMS Oracle schema to enable customer service representatives the ability to search for customer accounts, view call and outage history, log new calls and manage callbacks. PowerOn call taking and Storm Center were rolled out for internal usage during July. Storm Center will be introduced to the public in September.
This summer iFactor will commence with the PowerOn upgrade which will conclude at the end of the year.
iFactor Consulting has partnered with GeoSpatial Innovations (GSI) to deliver a system upgrade of PowerOn OMS to version 4.2 for Austin Energy. The system upgrade will be based on the Electric Office (EO) data model which will provide Austin the most up to date solution available for PowerOn OMS customers.
iFactor has completed the discovery and design phases of the project and has started development. During this phase, the project team will review the EO system, developed by GSI, and incorporate it with the PowerOn system glue code. Applications, configurations, customizations and interfaces in the current Austin Energy system will be incorporated into the new system to best meet the current business needs. Finally, iFactor will install much of new PowerOn 4.2 functionality. The new functions will be reviewed with Austin Energy to ensure that the utility is prepared to leverage all aspects of the new version that are applicable to their workflow.
The development phases of the project, which include the upgrade of the core GIS, are expected to wrap up this fall with testing and rollout activities to follow.
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iFactor Consulting has partnered with GeoSpatial Innovations (GSI ) to deliver a system upgrade of PowerOn OMS to version 4.2 for Austin Energy. The system upgrade will be based on the Electric Office (EO) data model which will provide Austin the most up to date solution available to PowerOn OMS customers.
iFactor is proceeding with the discovery and design phases of the project. During these phases, the project team will review the EO to PowerOn system glue code and look for opportunities to leverage the enhanced capabilities in the data model. We will then review the current applications, configurations, customizations and interfaces in the Austin Energy system and develop a plan to migrate them into the new system to best meet the current business needs. Finally, iFactor will review the new capabilities of PowerOn 4.2 with Austin Energy to ensure that the design leverages all aspects of the new version that are applicable to Austin’s workflow.
The discovery and design phases of the project, which include the upgrade of the core GIS, are expected to wrap up in May. At this point system development will commence immediately.