iFactor’s first annual users conference, iConnect, was a huge success. The meeting took place at the beautiful Embassy Suites Paradise Village Resort in Scottsdale, AZ. The weather was perfect and the views from the grounds were magnificent.
Over 17 iFactor customers were in attendance this year, with several clients attending virtually. The festivities began the night before at Chase Stadium with food, fun, and baseball. We had a full agenda, featuring a customer roundtable discussion on transparency in customer communications with interactive solution sharing and reviews. Attendees also enjoyed iFactor product reviews including smart phones and mobile applications, Storm Center, StreetLightOutages.com, and Notifi.
Throughout the day, each customer in attendance shared examples of their iFactor product implementations with the group and talked about the impact iFactor technology has had on their organizations.
After an exciting day of presentations and discussions, there was a cocktail reception poolside before we boarded the bus to the Mission Restaurant in Scottsdale for a fun-filled customer appreciation banquet.
Based on all of the feedback we received from the attendees, the conference was a tremendous success. To foster open communications amongst our clients, we’ll be continuing to expand our outreach with webinars, open conference calls and online collaboration.
Our marketing team is already planning iConnect 2012, so start making plans now to join us next year!!!