Storm Center Goes Live at Entergy

01/07/2008

Media Contact:
Brad Sileo
(412) 498-8602
brad.sileo _at_ ifactorconsulting.com

Entergy has released iFactor's Storm Center product to provide public web based outage communications for their entire 4 state service territory. The product is integrated with Entergy's backoffice systems and provides near real time status information during blue sky and storm situations.

The system can be found on the entergy.com web site at the following links:
Storm Center Main Page - http://www.entergy.com/storm_center/default.aspx
Outage Maps - http://www.entergy-neworleans.com/outages/nola.aspx

This project was a critical priority for Entergy with Hurricane season already started. Entergy and iFactor began project work on May 2nd, 2008. According to Steve Couvillion, Supervisor of Distribution GIS at Entergy, this 2 month effort "was one of the fastest deployments of a vendor solution software in Entergy's history"

Entergy management decided to go ahead with Storm Center to deliver online outage communication as they expect "This will be a tremendous tool for our customers in providing quality electrical service". Throughout North America, electric utilities are seeing great benefits from the use of the web channels to engage customers and provide timely information on the ccompany including outage data.

About iFactor Consulting
iFactor Consulting is a software company with expertise in utility spatial and location data and web solutions. iFactor's focus on Geographic Information Systems (GIS) and Outage Management Systems (OMS) allows it to combine leading technology, industry innovations, and business knowledge to deliver valuable products and consulting services to utilities. Its home page is www.ifactorconsulting.com